Return Policy

We accept returns within 30 days of delivery for unused items in their original condition. Please note that we do not accept returns on sale items, JBJ Soul Seasoning, or donations to JBJ Soul Kitchen.

We are accepting returns but will no longer process exchanges. 

If you need a different size, color, or product we recommend ordering that product while it is still available online and then returning the original item(s) that you would like to be credited for.

Please read our full return policy below: 

• We cannot refund any shipping costs, including the original shipping.
• Items must be in new condition (unwashed, unworn, and free of odors). We do not accept returns on worn or soiled clothing.
• Refunds will be processed to your original payment method within two weeks of receiving the returned item. Please allow 3-5 business days for the credit to appear in your account.

If you would like to return some or all of your order, please contact us with your full name, order number, and a request for an authorized return form.

Once you've been in contact with our support team & have your return form ready please send the item(s) and your form to: 

JBJ Soul Kitchen - Returns

PO Box 1140

Little Falls, NJ 07424

IMPORTANT: Send your return using a trackable insured shipping method such as USPS Priority mail and keep the tracking number for your shipment until you've received your refund!